At Charles Greig we believe that precious jewellery should be worn and enjoyed.

That it should become a family heirloom, passed from one generation to the next. In order to ensure that your fine jewelry is cherished today and also appreciated by future generations, we provide you with the enclosed information to guide you in the proper treatment of your fine jewelry.



Assisting the longevity of pieces has to do with how frequently they are worn. A ring that is to be worn every day for the rest of your life will experience a lot more wear and tear than something that is only worn for special occasions.


Light and heat can affect a colored gemstone’s durability and color. Over time, and in excess, they can also fade or damage some gemstones. Excessive heat and sudden temperature changes may also fracture some gems. Easily removing the natural moisture these gems need to keep their beauty, causing them to crack or discolour.


Exposure to chemicals can damage or discolor precious metals – gold, silver and platinum – and may harm some colored gems. Even everyday substances like hairspray, lotion, perfume or other cosmetics can contain chemicals that will permanently damage the surface of your pearls and other delicate or porous gems



Many colored gemstones are routinely treated to improve the appearance of color and clarity. These treatments can be negatively affected by heat, solvents, steam and ultrasonic cleaners. A GIA report contains important information about your gem and any detectable treatments it may have undergone, this certificate will indicate how you should care for your gem.

Remove Jewellery during tasks & sports

When performing manual tasks and participating in sports, remove your jewelry to prevent physical damage or exposure from chemicals or cleaning fluids.



As far as keeping your pieces clean and sparkling, we stock several high quality jewellery cleaners and cloths, suitable for precious metals, coloured stones and diamonds.

Remove your jewellery before bathing

Remove all jewelry before showering or cleaning. Soap can cause a film to form, making it appear dull and dingy. By preventing the formation of this film you immediately reduce the occasions of servicing.

Use jewellery polishing cloths for best results

Polish silver or gold with a jewelry polishing cloth for best results. You can use a svelte or an old diaper, but the professional cloths are the best. Use of tissue or paper towels can cause scratches because of fibers in these products.


Clean your jewellery with care

Cleaning your own jewelry regularly can keep it looking good, but be careful. You can either purchase commercial cleaners from a jeweler or make a cleaning a solution yourself. Rubbing alcohol can work wonders, but bleach can literally destroy jewelry so avoid it at all costs.

Use warm water to clean jewellery

Using warm water is the best bet when cleaning your own jewelry. Hot water can cause reaction with the cleaning fluids resulting in discoloration and Sterling Silver is especially susceptible to this problem. Should this occur, this problem can be remedied by buffing and the application of a tarnish remover.


Cleaning Pearls

As organic gems, pearls should be treated with particular care. They should never be washed or immersed in water. Use a new, clean makeup brush and warm, soapy water to softly clean them. Lay a strand of pearls on a towel to dry. The wet silk thread can stretch − and attract dirt − so don’t touch your strand until it is completely dry.

Cleaning stone jewellery

Stone-set jewellery must be cleaned with care. Soap and water is the best choice for most gems; however soft or organic gems for example: Coral stones set in sterling silver such as amber, coral, emerald, etc... should never be immersed in water for extended soakings as it may harm the polish on the stone - a wipe with a soft dry or damp cloth and a careful cleaning of the setting with a wet cotton tip suffices in most cases.


Cleaning metals: Platinum, gold & silver

Most Gold and Platinum jewelry can be cleaned in a warm soap and water solution using a very soft brush. To dissolve grease or grime, use alcohol or a non-abrasive, jewelry specific cleaner. Be sure to rinse the pieces thoroughly in warm water after such a cleaning. Dry and buff the jewelry with a soft cloth.

Avoid cleaning damaged jewellery

Never clean any jewelry that is damaged, cracked or broken, since the additional handling is likely to exacerbate or worsen the problem. If you find that a piece of jewelry is damaged, it should be set aside for repair as soon as possible.



Prevent damage to your jewellery

Prevention is the best way to prevent the necessity of repair, so a regular inspection is the best way to minimize potentially costly repairs. You can perform a simple inspection every two to three months to ensure that the condition of your jewelry is good and prevent a small problem from becoming a big headache.

Scheduled routine appointments

Our knowledgeable staff is experienced in all aspects of jewelry inspection and care: checking prongs for wear and security, cleaning gemstones, restringing pearls, repairing clasps and earring backs. Having your jewelry regularly cleaned and inspected will ensure lasting beauty and value.


Annual service gold & silver

Gold and silver are soft metals and become worn with use. This is true for all genuine jewelry. Depending on the degree of use, it is recommended that your jewelry be inspected at least once a year by a goldsmith. In particular, it is important that clasps, mounts, and soldering are checked.

Restringing pearls

Have frequently-worn pearls restrung as necessary, with a knot between each pearl to prevent loss if the string breaks



One of the first things we ask a client when they express concern about how to keep their jewellery in good condition is: “ How do you store it?” Probably the most important thing to remember about gemstones, precious metals and in fact all jewellery, is that they can scratch each other – even a diamond can be scratched by another diamond – so it is important to store pieces correctly.

Keep your jewellery secure to prevent scratches

Store your jewelry in a container and prevent pieces from moving around. While fabric-lined jewelry boxes are ideal, this can be as simple as using a shoebox and pieces of fabric

Prevent your jewellery from tarnishing

Sometimes jewelry tarnishes went it's not worn, especially silver and gold. To maintain the luster of your jewelry, place silver anti tarnish strips in your storage container to absorb the oxidants that discolor and tarnish jewelry.


Inventory your jewellery

Unfortunately, jewelry can get lost or stolen. Taking a regular inventory can be incredibly useful when making an insurance claim or filing a police report. A photograph, a written physical description of each piece and it's cost is ideal. Furthermore, store that information apart from your jewelry in the event it is taken too.

When travelling with jewellery use a case

Travelling can be tough on jewelry, so it's wise to use a travel case to protect your favorite pieces. Traditionally made of fabric or leather, a jewelry travel case can carry jewelry of all types and easily rolls up to a size that's easily stored in most suitcases, makeup cases or business attaches. Clearly, a case like this is a good investment to protect your jewelry on the road.


Storage conditions

Keep your jewellery in a place that is free of dust, as well as protected from changes in temperature and light. Dust is abrasive to jewellery, while extremes of temperature and light may cause deterioration if jewellery is left exposed to them for long periods of time.

Storing necklaces

In order to prevent necklaces from becoming tangled, always be sure the clasps are closed when being stored.


Storing beaded jewellery

Store beaded jewellery, especially necklaces, flat so that the stringing material does not stretch.